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Coulee Medical Center ER and Walk-In Care

CMC launches new plan


Coulee Medical Center is taking an abrupt change in the direction of a plan that was introduced just six months ago as a way to right its finances, and it’s rebuilding its in-house billing department with an emphasis on efficiency.

The new direction comes just half a year after then-CEO Jonathan Owens decided to cut non-medical staff and outsource the billing of insurers to an out-of-state company in an effort to get paid more quickly for services.

But the effort backfired, says current Chief Executive Officer Ramona Hicks, and the hospital is now owed about $2 million more than it was a...

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